Technical Support

 

This section of our website is designed to support our current customers.  Below are several common question relating to web hosting, e-mail and mobile e-mail services.  If you are still unsure on how to fix a problem or have additional questions please use our support contact form


 

 POP3 or IMAP Settings

 

  • With POP3 (Post Office Protocol Version 3), the mail client accesses the mail server to send your outgoing e-mail and to download your incoming messages to your local computer. There's no synchronizing going on, just copying of mail messages from the mail server to your local computer. In most email clients, you can choose to leave a copy of the mail on the server, or to delete it from the server when you download it. POP3 is good option if you plan to access your e-mail from one computer and want to archieve your message offline on your local computer.

  • With IMAP (Internet Message Access Protocol) your email client synchronizes your inbox and mail folders within your local e-mail client to match with folders and messages located on the mail server.  With IMAP your messages are not download to your local computer, instead reside and remain on the mail server.  IMAP is great if you access your email from multiple computers, since it keeps all the messages centrally located on the mail server. Remember, IMAP requires a constant internet connection to access your email messages.

E-mail Client Setup Instructions 

 

Outlook 2010   Outlook 2010
    Setup Guide: POP3   IMAP
    Setup Utility:       
           
Outlook 2007   Outlook 2007
    Setup Guide: POP3   IMAP 
    Setup Utility: POP3   IMAP
           
Outlook 2003   Outlook 2003
    Setup Guide: POP3   IMAP
Setup Utility: POP3   IMAP
           
Outlook 2002 (XP)   Outlook XP
    Setup Guide: POP3   IMAP
    Setup Utility: POP3   IMAP
 
 
Outlook 2000   Outlook 2000
    Setup Guide: POP3   IMAP
    Setup Utility: POP3   IMAP
           
Outlook Express   Outlook Express 
    Setup Guides: POP3   IMAP
    Setup Utility: POP3   IMAP
           
Windows Mail (Vista)   Windows Mail
    Setup Guides: POP3   IMAP
    Setup Utility: POP3   IMAP
           
  Windows Live Mail
    Setup Guides: POP3   IMAP

 

 

Mobile Phone E-mail Instructions

Apple iPhone:

      Setup Guide (IMAP)   

Google Android:

      Setup Guide (IMAP)     

Windows Mobile:

      Setup Guide     

 
 

RIM Blackberry:

      Setup Guide    

Palm OS (Snapper Mail):

      Setup Guide    

Palm OS (Versa Mail):

      Setup Guide